We have been hard at work to raise the bar of hygiene and sanitation, as well as considering every step of your experience to ensure we meet your needs in a safe manner that is in accordance with government guidelines. You might notice some changes during your next visit as we have implemented the following new policies and procedures to further promote the health and safety of clients and staff.  

What we have committed to:
1. Each treatment room, common areas, and heavily touched areas such as door handles and light switches are disinfected immediately after each client. Medical grade disinfectant spray is used after each session. 

2. Installed the Ultraviolet (UV-C) Light Air Purification System, or Germicidal Light from Field Control’s Duo Whole House UV Light Air Purifier by Bill Howe to deliver clean and fresh air circulated throughout our HVAC system. Click here for more details regarding the system. Click here for more info on the effectiveness of UV sterilization. 

3. Operating only 60% of our facility to minimize gathering in waiting areas.  Each customer needs to wait outside if they arrive early. No walk-in customers.

4. Upgraded to auto-dispensing soap and hand sanitizers in lobby and bathrooms. Hand sanitizer is also available in each treatment room. Installed plexiglass at the front desk and offer touchless payment options such as Venmo.

5. Performing employee temperature screenings at the start of their shift to ensure our team is well and ready for your service.

6. Conducted 2-hour sanitation and hygiene standards training for our staff for smart and safe practices. 

7. All staff members will wear a mask during interaction with a client. Your therapist will wear a mask throughout your session.

8. We offer both indoor and outdoor massage options. Our outdoor massages are conducted in a private tent with removed top (to allow maximum airflow) in the covered parking structure. 

To enjoy your experience to the fullest, we ask that our guests be aware of the following standards and requests to help us ensure your safety and comfort as well as that of other clients and our employees.

Before your session:

• All clients including outdoor massages need to meet us at the spa for the wellness screening and temperature check. 
• Clients may enter the lobby at least 5 minutes prior to their scheduled appointment time to complete their temperature check and health screening questionnaire.  
• Clients are required to have their temperature taken via a touchless thermometer prior to their session. Clients with a temperature of 100.4 or higher must reschedule their appointment with no late cancel fee or penalty. (Massage Therapist  temperature will be taken at the start of their shift)
• The entire room is disinfected, including table, bolster, face cradle, door handles, drawer handles, cabinets stools, and light switch
• Room will be prepared with fresh sheets and disposable face cradle cover 
• Massage therapists will wash their hands before going to the lobby to greet their guests 

During your session:

• Your massage therapists will wear a face mask throughout the session
• We removed the extra fleece paddings on the face cradles so we can completely sanitize the face cradle using disinfectant spray after each session. If you need more padding for your face during the session, please ask your therapist for a fresh towel or extra cradle cover sheets

After each session:

• Complete sanitation procedures detailed above are performed after each client.